It is possible that I have missed something. This suggests it is possible to be a preferred player and still be capped to level 50 if you subscribed before the above date and haven't explicitly purchased either of the expansions. These expansions are what provide the level cap upgrade to 55 and 60 respectively. This essentially says that you only have the Rise of the hutt cartel and shadows of revan expansion if you either brought them as standalone expansions or have subscribed for at least one month since October 27th 2015. Also given they haven't upped the F2P level cap for any of the other expansions and the 5.0 patch notes don't mention an increased level cap except the "to 70" one for subscribers I believe the answer is probably that your information is incorrect and that being stuck at L50 is in fact expected behaviour for you. ![]() This is an older article but it is linked from which suggests it is still valid and also references a cap of 50 for free. ![]() According to the current level cap for free to play is 50.
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